Confirmations will be made 48 hours beforeyour scheduled service time. In the event that we are unable to reach you we will attempt to leave a message at which point the responsibility to remember your appointment and avoid any fees will become the guest’s. We require our guests to provide a credit card to hold on file for all pre-scheduled appointments.
If you wish to cancel or reschedule your appointment please call or email at least 24hrs before your appointment time. Due to our Cancellation Policy appointments cancelled with less than 24hrs notice will be subject to a fee of 50% of the scheduled service amount. In the event that a guest fails to cancel an appointment at all, that guests will be considered a “no call no show” and will be subject to payment in the full amount of the scheduled service. If a guest reserves an appointment within a 24hr period, we require cancellation at least 4hrs prior to the appointment time, otherwise they will be charged a fee of 50% of the scheduled service amount. We understand that emergencies do arise and exceptions will be considered on a case by case basis.
What Our Clients Say
"Stellar service and a warm, welcoming atmosphere make this salon an amazing gem in downtown Denver! Every experience from the second you walk in the door is top notch. Getting hair done shouldn't be a chore, it should be a pleasure; to that end, Salon Velluto exceeds all expectations and provides a complete VIP experience!"
"Rachel Hubbard at salon Velluto is amazing!! She is fabulous with color and she really knows her stuff. She also taught me how to wash my hair and gave me color to take home so I wouldn’t have to come back as often as I do. I will never go to another person to get a cut and color!! The salon is also very hip and fun and the people working there are great!! Highly recommend salon Velluto!"
"Eric did a great job of giving me a new updated hair style that is easy to maintain while giving me a more professional look. I would recommend Salon Velluto to anyone, the staff was friendly and accommodating."